Why Can't I Approve This Substitute Teacher?

What to do when the Approve button is not available.

Jan Franco

Last Update 16 hours ago

Why This Happens

You can only approve someone once they've added their own registration and vetting details.

A substitute teacher needs:

  • Teaching Council registration number
  • Teaching Council expiry date
  • Garda vetting expiry date

An SNA needs:

  • Garda vetting expiry date

Until these are on their profile, Approve isn't available.
 
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What You Cannot Do

You cannot enter these details for someone else, and you cannot approve someone without them. Each person enters their own details.

What to Do

  1. Contact the person directly.
  2. Ask them to sign in to ClassCover and add the missing details to their profile.
  3. Approve them once the details appear.

See [LINK: Approve Substitute Teachers and SNAs].

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Need Help?

If you have any questions or need further assistance, feel free to contact our support team via Chat in the app or email us at [email protected] — we're always here to help!




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