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Substitute Teachers and SNAs

Last Update 6 days ago

Set and Update Your Availability View Booking Details How long does Garda vetting take? Create your Substitute Teacher Profile and Navigate ClassCover Create your SNA Profile and Navigate your Profile

Set and Update Your Availability

Keeping your availability up to date helps schools find you and send you booking requests. This guide shows you how to update a single day, and how to set availability across multiple dates.

Jeremy Martin

Last Update 6 days ago

IMPORTANT: Your availability is what schools search.


When a school creates a booking request, ClassCover checks your calendar for that date. What they see depends on what you've set:


  • Available: you appear in the school's results and can be sent a booking request.
  • Unavailable: you won't receive booking requests for that date.
  • Booked Externally: you're working somewhere outside ClassCover, and schools can see you're not free.
  • Hasn't Indicated: you haven't set anything for that date yet.


"Hasn't Indicated" is the one to watch. Every date starts out this way until you set it. It isn't a blank square, it's a status schools can see, it doesn't tell them whether you're free. Many schools filter their search by availability, so dates left as Hasn't Indicated can drop you out of the results entirely, and a school that would have booked you never sees your name.

Keeping your calendar up to date is the single most effective thing you can do to get booked.

 

Update a Single Day  - App

  1. Tap the Calendar tab at the bottom of the screen.
  2. Tap the date or dates you want to update, select Update availability. 
  3. Chose your availability from the drop-down:   Available, Unavailable or Booked Externally (if you are booked elsewhere for this date).

4. Select Update Availability. 

Update Multiple Days using Recurring update - App
  1. Select a date then select Update Availability. 
  2. Scroll to the left and select Recurring Update.
  3. Enter start date, how many weeks to repeat, what days to repeat on, end date or select how many occurrences.

Your availability updates across all the dates you selected. 

Tip: Use a recurring update when your schedule is the same each week. It's the fastest way to keep your calendar accurate.

You can still change any single date at any time. Try not to leave dates blank. 

If a school can't see that you're free, they may not include you in a booking request.

Update a Single Day - Desktop

  1. Open Calendar.
  2. Select the date/s you want to set your availability.
  3. Chose your availability from the drop-down: Available, Unavailable or Booked Externally (if you are booked elsewhere for this date).
  4. Select the time commitment you are available for: Full day, Half day AM or Half day PM. 
  5. Select Update availability to save.

Update Multiple Days using Recurring update - Desktop

  1. Select Recurring update.
  2.  Enter start date, how many weeks to repeat, what days to repeat on, end date or select how many occurrences. Click on Review.
  3. Once updated, click on Update availability.

4. Click Update Recurring Availability.

 

Need Help?

If you have any questions or need further assistance, feel free to contact our support team via Chat in the app or email us at [email protected] - we're always here to help!

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